MIDLANDS MANAGED PROPERTIES
Meet our Peterborough team!
SOMETIMES OUTNUMBERED,
NEVER OUTDONE
DAMIEN HOPE-TONKIN
ACCOMMODATION COORDINATOR
ABOUT DAMIEN
Following his career at the UK's biggest property education company, Damien brings his 10+ years of experience as the former Head of Marketing to the business, founded in July 2019 with Laura.
LAURA PINCHBECK
AREA MANAGER
ABOUT LAURA
As a top-performing Area Development Manager for Europe's largest dental care provider, Laura brings her 15+ years experience in driving results for multiple 7-figure cashflowing locations to the business.
It's true, we are Peterborough-based and long-term residents of the city, although at one time we were new arrivals too.
Coming to Peterborough for the first time? We remember what it's like to arrive here with so much to discover about Cambridgeshire's fastest growing city.
That's why we love meeting our guests, and why we're hands-on with the day-to-day running of our business, meaning you can leave everything to us while you focus on what's important.
So, how did we get here?
LET'S GO BACK A FEW YEARS ...
- 2018...
Damien's working as Head of Marketing at the UK's biggest property education company, Laura's travelling up and down the country as an Area Manager for the UK's leading dentistry brand.
They're double-busy! And through their work both notice the rise in demand for serviced accommodation and corporate hospitality...
HOW WE LIVE & WORK
HAS CHANGED
HOW WE LIVE & WORK
HAS CHANGED
HOW WE LIVE & WORK HAS CHANGED
Have you noticed this too? Our ever-more global work life asks a lot more from where we call home, whether that's for a week, a month, or longer.
The demand for quality Peterborough corporate accommodation with less commitment upfront is growing, too.
What's more, traditional accommodation options are finding it harder to give us everything we need...
What's worse, all those utilities and services have to be set up under your name.
Meaning more sales calls, applications, credit checks, reminders, tech support...
- 2019...
We delved deep into researching the Peterborough corporate accommodation market to understand where we could help best...
We found the usual booking platforms offering many holiday lets, weekend traveller accommodation, and budget hotel alternatives...
Many with a really broad mix of reviews and feedback from paying guests.
Maybe the other options were already taken?
What we found next surprised us...
Many properties managed remotely by hosts and agencies based far away from Peterborough...
With key boxes for check-in, "functional" furnishings, and little or no inspection between guests (according to some of the reviews!).
And, like many broadband and energy suppliers, no straight-forward way to speak to the people running it.
The options didn't look great for clients and guests wanting something different...
And all this leaving guests to deal with automated phone menus, support tickets, and messaging apps when real help and answers are needed ASAP.
Like some other fully automated experiences, the human cost ends up coming from the customer, not the service provider.
Is this really the best that Peterborough can offer?
No quality control standards for guests to review...
Not knowing who you are really booking with...
Leaving guests to take the risk when deciding where to book...
We were looking for something better!
Is this really the best that Peterborough can offer?
No quality control standards for guests to review...
Not knowing who you are really booking with..
Leaving guests to take the risk when deciding where to book...
We were looking for something better!
THREE THINGS WERE MISSING
We believe people searching for Peterborough corporate accommodation are seeking something beyond that of a weekend traveller or budget hotel guest.
So we decided that our accommodation experience is where we could make a difference.
Quality-assured, with service we are proud to put our names to.
This is how we defined
OUR CORE DIRECTIVES
We believe local, independent operators have the power to define their own quality standard, and are ready to get that standard verified.
We believe trades, families and professionals staying here in Peterborough should have a range of options beyond the ordinary.
And, we believe...
WHERE YOU STAY MATTERS
For our clients and guests, this means a fully-furnished home here in Peterborough.
+ All bills and weekly housekeeping included, for a simple nightly rate, to our quality-verified standard.
And, as your hosts, this means...
Yes, we even take out your rubbish, trim the grass and tidy your garden.
Keeping the outside of your property as welcoming as the inside year-round.
Most importantly...
Your Peterborough corporate accommodation booking
experience should help give you back YOUR TIME.
To use and enjoy how YOU choose.
Your Peterborough corporate accommodation booking experience should help give you back YOUR TIME.
To use and enjoy how YOU choose.
So, in July 2019...
We launched...
MIDLANDS MANAGED PROPERTIES
Built on our core beliefs and driving us to deliver quality-assured, fully-furnished accommodation.
The result? Early feedback and reviews came in...
Our clients say we deliver on our promise!
Karen Duxbury
★ ★ ★ ★ ★
" Had a great stay in Peterborough after being let down at the last minute by another property.
Damien and Laura were very helpful and communication was great.
The property was even better than the listing promised and in the perfect location. We will be back. "
Graham Garner
★ ★ ★ ★ ★
" I was finding it difficult to find anywhere to stay while our flat was dried out and repaired from a flood.
Luckily I happened on their website and within a few minutes had a call back and was offered a very comfortable flat.
As they are used to insurance they were helpful in offering the flat for as long as we needed it. Highly recomended. "
Shy Geronimo
★ ★ ★ ★ ★
" From booking the apartment up to their customer service and staff everything is perfect. They make things possible even on short notice.
Highly recommended for short or longer stays.
Special mention to our host Damien who welcomed us, helped us and assisted us in every way possible. "
WHAT HAPPENED NEXT?
- 2020...
In our first 9 months we really paid our dues and learned a lot fast about running a hospitality business.
Many long evenings and weekends deep, and it felt like we were creating something that would stand the test of time.
Our approach attracted more and more clients looking for longer stays of up to 3 months and more.
And then...
March 2020. Having just set up our fourth property to go live, the news came that changed everything.
Restrictions and new rules in place until further notice...
It felt like everything was on a knife-edge between survival, and an early end.
March 2020. Having just set up our fourth property to go live, the news came that changed everything.
Thankfully, we pulled through the following 12 months, using the time to plan, and get ready to relaunch...
Restrictions and new rules in place until further notice...
It felt like everything was on a knife-edge between survival, and an early end.
Thankfully, we pulled through the following 12 months, using the time to plan, and get ready to relaunch...
- 2021...
Coming out of restrictions, business picked up fast!
So we committed to investing back into serving more clients, scaling to 11 locations by the end of 2021.
As well as more locations, we committed to continually upgrading our guest facilities and improving our service...
Which continues to be our priority today.
Reassuringly, more long-term Peterborough corporate accommodation requests came in, giving us more confidence to push forward, helped by...
More amazing feedback from our clients!
Bradley Arnold
★ ★ ★ ★ ★
" Highly recommend not only this place, but this company in general.
Damien ensured our stay was perfect for us prior to arrival, the place was immaculate and helped us out with suggestions around the area also.
When in Peterborough I will definitely be using them again. "
Harry McIvor
★ ★ ★ ★ ★
" I had the pleasure of staying at two Midlands Managed Properties over the space of 6 months, and I can honestly say my experience was amazing!
From the customer service, the level of quality of the apartments, location, and just an overall sense of feeling right at home. "
Jacqueline G
★ ★ ★ ★ ★
" From the moment I spoke to Damien after finding Midlands Managed Properties online my stress levels were greatly reduced.
Damien was true to his word. The apartment was immaculate.
Big Thank you to Damien, wishing you and your company a successful 2022. "
We were really starting to feel like we knew how to make a difference, and it was clear what our clients wanted.
MORE HANDS NEEDED
With our range of properties growing, and the standards we promise to deliver to our clients clearly set out...
Sooner or later we were going to need our own reliable, experienced team of housekeepers, cleaners and handymen.
When one door closes, another one opens... and in September 2022 we put wheels into motion to make it happen!
We launched...
Our independently verified cleanliness standards and presentation are important to us.
That's why we only trust our own domestic and commercial cleaning company, Cleaner Peterborough, to provide your weekly housekeeping when you stay with us.
And it's because of this that we can ensure our properties are kept to our standard, from your day of arrival to check-out.
It's one more way we do things differently!
OUR MISSION FOR 2024 & BEYOND
We believe your
STAY HERE IN PETERBOROUGH
Let’s chat and see what options could work best for you.
To help us find the right property for you, have in mind your arrival date and parking requirements.
By the end of our call you'll know what your next steps look like.
Let’s chat and see what options could work best for you.
To help us find the right property for you, have in mind your arrival date and parking requirements.
By the end of our call you'll know what your next steps look like.
Explore our properties
2 YORKSHIRE HOUSE
2 Bedroom Peterborough
Serviced Apartment
2 Bedroom
Peterborough
Serviced
Apartment
2 Bedroom Peterborough Serviced Apartment
Well Furnished | Free Parking
Private WiFi | All Bills Included
8 YORKSHIRE HOUSE
2 Bedroom Peterborough
Serviced Apartment
2 Bedroom
Peterborough
Serviced
Apartment
2 Bedroom Peterborough Serviced Apartment
Well Furnished | Free Parking
Private WiFi | All Bills Included
18 ANGUS COURT
4 Bedroom Peterborough
Serviced Accommodation
4 Bedroom
Peterborough
Serviced
Accommodation
4 Bedroom Peterborough Serviced Accommodation
Well Furnished | Free Parking
Private WiFi | All Bills Included
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© 2019 - 2024 MIDLANDS MANAGED PROPERTIES
© 2019 - 2024
MIDLANDS MANAGED PROPERTIES